You, waiting to travel……” Those long queues awaiting at Passenger reservation centres, one among the many struggles kids won’t know these days. Technological transitions made Travel ticket reservation just a few mouse clicks away and now just a few screen taps and Voila “Travel awaits you”. Technology being a dynamic phenomenon, has paved for the next generation eTicketing system The “TRAVEL BOTS”.
What’s a TRAVEL BOT??
TRAVEL + CHATBOT = TRAVEL BOT
A Travel Bot is basically a computer program intended to simulate an intelligent conversation with one or more human users by means of textual or aural approaches merely for the purpose of Travel. Most Travel bots today exploit instant messaging as the application interface and mimic human chat exchanges. The key technique of operation of these Travel bots encompass the recognition of cue words or phrases that the user types in and responds with pre-programmed replies that can move the chat forward in a deceptively eloquent manner. To be precise, in reality the present-day Travel bots aren’t Artificially Intelligent instead they are just a different user interface built as a messaging thread.
Travel Bots can be categorized into the following
CUSTOMER CARE TRAVELBOTS:
A very common type of travel bot is the customer care bot that is embedded into a travel booking website. These bots are rather obsolete. They are a long way from keen and may summon a similar sort of fierceness that you get when you are on the telephone with a robotized client benefit framework for 60 minutes and you just need to converse with a person. All these travel bots work in analogous ways. They are for the most part restricted in their capacity to help a client book travel. However they can help clients explore an organization’s website productively and also answer some basic queries.
FACEBOOK & SLACK TRAVELBOTS:
These travel bots are by and large for travel search organizations, for example, Skyscanner and Expedia, and these chat bots are somewhat more quick witted, as in they really help you book travel through chat conversation as opposed to simply demonstrating to you where to go on a site to book.
VIRTUAL TRAVEL ASSISTANTS:
Though these Travel Bots adopt similar instant messaging interface, they have more features integrated making them the smartest class of Travel bots.
Here are a list of cool Travel bots to checkout and eventually to check-in:
Alison: A virtual chat bot which gives you basic information and answers common user queries for booking beach holidays. https://www.onthebeach.co.uk/contact_us
Ana: Copa Airlines’ web-based Travel bot which answers simple questions such as what destinations their Airlines fly to or what their baggage allowances are https://connectmiles.copaair.com/en/ask-ana
Assist: A multipurpose bot intended for ride hailing, food delivery and much more. This chat bot is accessible through Facebook Messenger, Slack, Telegram and also SMS. http://www.assi.st/
Carla: This travel assistant aimed at commercial users will help to pack and book policy-compliant trips https://www.cwtcarla.com/CarlaWeb/
CheapFlights Facebook Messenger Bot: A hotel & flight booking Travel bot with the finest personality and for flights, the bot will return the typical economical flight. http://www.cheapflights.co.uk/
CheapOair Flight Facebook Messenger Bot: This Travel bot displays the ten most inexpensive flights when the destination information is input by the user https://www.messenger.com/t/cheapoair/
Cinch: This Travel bot is designed as a mobile app that puts this enterprise grade travel booking technology directly into the hands of frequent business travelers. http://www.cinchtravel.com/how-it-works
Claire: This is a Business to Business Travel bot which greets you like: I’m Claire, The new member on your team. I automate and control your corporate travel… https://www.30secondstofly.com/
Expedia Facebook Messenger Bot: This is an unconventional hotel search Travel bot https://www.expedia.co.in
Hello Hipmunk: This virtual travel agent scrutinizes the user’s email and calendar to generate personalized recommendations for travel. www.hipmunk.com
HelloGbye: This Travel bot is still in its beta stage with an unruffled motto “YOU SPEAK. WE BOOK. YOU TRAVEL”. https://www.hellogbye.com/
Instalocate Facebook Messenger Bot: This simple Travel bot helps tracking flights https://www.instalocate.com/
Julie: This Travel bot helps you navigate Amtrak’s Train & Bus Ticket booking website
Kayak Slack Bot: This bot helps search for hotels, flights and rental ground transport and outputs its available information only just in a few seconds https://www.kayak.com/slack
KLM Royal Dutch Airlines’ Facebook Messenger Bot: This multi-lingual Travel bot provides boarding passes through messenger https://messenger.klm.com/
Lola: The name Lola is shorthand for longitude and latitude. This is an iPhone app connecting customers to travel agents providing Instant access to personal travel service for hotels and flights https://www.lolatravel.com/
Mezi: This iphone app is also multipurpose. The Mezi platform is constantly learning and improving its replies to queries https://mezi.com/
Pana: The Pana app lets users chat, in chatty colloquial language, about booking travel and helps if they encounter a delay or cancellation. Replies are delivered by a team of human travel agents who are on duty round the clock and have access to artificial intelligence to gather information customized for the travelers https://pana.com/
Skyscanner Facebook Messenger Bot: A flight search Travel bot that classifies flights in fashionable methods https://www.skyscanner.net/news/tools/skyscanner-facebook-messenger-bot/
Sofia: A Travel bot responding queries about TAP Portugal flights http://www.flytap.com/Portugal/en/Homepage
Taylor: Taylor the cool Travel bot says: Hi! I’m Taylor, your travel assistant powered by A.I. While you travel, I give you advice on where to go, what to do and who to meet near you (did I tell you I Love U ?) chat with me @ https://taylorbot.com
Tradeshift Go: This Travel bot for is purely intended for businesses those want to keep track of employee spending and also demolishes expenditure rackets https://tradeshift.com/go/
Travel bots are the future of Travel and Tourism. Though they still have a long way to go, bots are becoming smarter every day. Artificial Intelligence, if wholly implemented into these bots, it would definitely revolutionize the way we humans make use of them. Present day Travel bots are stepping stones to the next level travel.